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At Coffee Discount Store (“us”, “we”, or “our”), operating at us-coffeelover.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our global community of coffee enthusiasts.

1. Information We Collect

We collect several types of information to provide and improve our service to home baristas, café owners, and coffee professionals worldwide:

Personal Data

  • Contact Information: Name, email address, phone number, shipping/billing address
  • Payment Information: Credit/debit card details (processed securely via PCI-compliant services), PayPal information (note: we never store full card details on our servers)
  • Account Details: Username, password (hashed), purchase history, preferences

Non-Personal Data

  • Technical Information: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent, navigation patterns, products viewed
  • Cookies Data: See Section 6 for detailed information

2. How We Use Your Information

As specialists in premium coffee equipment, we use your data to enhance your shopping experience:

  • Process transactions and ship your coffee equipment worldwide (excluding certain Asian and remote regions)
  • Provide customer support for your espresso machines, grinders, and accessories
  • Improve our website and product offerings based on user behavior
  • Send order confirmations, shipping notifications, and service messages
  • Prevent fraud and enhance security (using 24/7 monitoring systems)
  • With consent: send marketing communications about new coffee products and promotions

3. Data Sharing and Disclosure

We may share information in these limited circumstances:

  • Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, IT services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger or sale of company assets

We never sell your personal data to third parties.

4. International Data Transfers

As we serve customers in North America, Europe, Australia, and parts of Asia (with prices displayed in USD), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

Your security is as important to us as the quality of our coffee equipment:

  • All data transmitted is encrypted with 256-bit SSL security
  • We maintain PCI DSS compliance for payment processing
  • Regular security audits and vulnerability testing
  • Limited employee access to personal data
  • No storage of full payment details on our servers

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Analytics Cookies: Help us understand how customers use our site (e.g., Google Analytics)
  • Marketing Cookies: Used with consent to show relevant coffee equipment ads

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Rights

Depending on your location, you may have rights including:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your data
  • Withdraw consent (where processing is based on consent)
  • Receive a copy of your data in a portable format
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at [email protected].

8. Children’s Privacy

Our coffee equipment is not intended for children. We do not knowingly collect data from individuals under 16. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. We’ll notify you of significant changes by posting the new policy on our site with an updated “Last Updated” date.

10. Contact Us

For privacy-related questions or requests:
Coffee Discount Store
262 Willow Oaks Lane, Lake Charles, US 70601
Email: [email protected]