Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for:

• Home baristas passionate about quality coffee
• Café owners and coffee professionals
• Individuals aged 18+ purchasing coffee equipment and accessories

1.2 Intellectual Property

All content on us-coffeelover.com, including:

• Product descriptions and images
• Branding and logos
• Website design and functionality

are the exclusive property of Coffee Discount Store and protected by intellectual property laws. Unauthorized use may violate copyright, trademark, and other laws.

2. Products and Services

2.1 Product Offerings

We specialize in:

• Premium coffee equipment (espresso machines, grinders, French presses)
• Specialty coffee accessories (filters, pods, capsules)
• Professional and home barista tools
• Commercial-grade coffee products

2.2 Product Descriptions

We strive for accuracy in:

• Product specifications
• Pricing information
• Compatibility details

Minor variations may occur. Contact us at [email protected] with any questions before purchasing.

3. Ordering and Payment

3.1 Order Process

Steps to complete your order:

1. Select items and add to cart
2. Review cart contents and quantities
3. Proceed to checkout
4. Enter accurate shipping information
5. Choose payment method
6. Confirm order details

3.2 Payment Options

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secured with SSL encryption. You agree to provide current, complete, and accurate purchase information.

3.3 Pricing and Taxes

All prices are in USD and exclude:

• Shipping costs (unless order qualifies for free shipping)
• Customs duties or import taxes (customer’s responsibility)

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email.

4.2 Shipping Methods

Method	Carrier	Cost	Delivery Time
Standard Shipping	DHL or FedEx	$12.95	10-15 business days after shipping
Free Shipping	EMS	Free (orders over $50)	15-25 business days after shipping

4.3 Shipping Limitations

We currently cannot ship to:

• Certain Asian countries (contact us for specifics)
• Remote areas with limited carrier access

5. Returns and Refunds

5.1 Return Policy

We offer 15-day returns from delivery date for most items, with conditions:

• Original condition with all packaging
• Refunds issued to original payment method
• Free returns for defective items

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Coffee Packages (opened or unopened)
• Coffee Pods and Capsules
• Cleaning Products
• Used Coffee Filters

5.3 Return Process

1. Contact us within 15 days at [email protected]
2. Receive return approval and instructions
3. Repackage securely with all accessories
4. Ship back (customer pays for non-defective returns)
5. Receive refund within 5 business days after inspection

6. User Responsibilities

6.1 Account Security

If creating an account, you agree to:

• Maintain confidentiality of login credentials
• Promptly notify us of unauthorized access
• Provide accurate registration information

6.2 Proper Use

You agree not to:

• Use our site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ experience
• Misrepresent your identity or order information

7. Liability Limitations

7.1 Product Use

Coffee Discount Store is not liable for:

• Improper use of coffee equipment
• Failure to follow manufacturer instructions
• Modifications to products

7.2 Website Availability

We strive for continuous availability but are not liable for:

• Temporary outages
• Technical issues beyond our control
• Third-party service interruptions

8. Governing Law

These Terms shall be governed by the laws of Louisiana, USA. Any disputes shall be resolved in the courts of Lake Charles, Louisiana.

9. Policy Changes

We may update these Terms periodically. Continued use after changes constitutes acceptance. Check the “Last Updated” date for reference.

10. Contact Information

For questions about these Terms:

Coffee Discount Store
262 Willow Oaks Lane
Lake Charles, LA 70601
USA
Email: [email protected]